MyIndici |
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Use MyIndici it's super easy! You can book GP or nurse appointments on-line. For GP appointments that might need longer than 15mins or anything else more complicated, please call us. With MyIndici you can view your medical notes, order repeat prescriptions, view your lab results, see when you are due health screenings and contact your care providers. |
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Repeat Prescriptions |
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You can request a repeat prescription online via your MyIndici portal or call us and follow prompts through to the NURSE PRESCRIPTION LINE Scripts are usually available after 3pm the day after your request. Repeat prescriptions are only available at your doctor’s discretion for stable medical conditions which have had medication previously prescribed by us. We will let you know if you need to come in for review before your script can be done. |
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Our practice has Cornerstone accreditation which means that we have achieved Quality Standards set by the Royal College of NZ GPs. Hours: Monday to Friday 8am-5.30pm |
We recommend Whitecross, 131 Lincoln Road for all out of hours emergency care. No appointment needed.If you call us after hours, you will be directed to Healthline 0800611116 |
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Prefer to meet with your GP on-line?Just let our lovely receptionists know that you prefer a telehealth consultation and either a phone or video consult can be easily arranged! Our online waiting room for video consults is https://swansonmed.doxy.me |
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Kia ora and welcome to Swanson MedicalCaring for you and your whānau, every step of the wayIf you have a health need that needs to be attended today, the best way to access help is to call us. Routine appointments can be booked through your MyIndici portal or our reception team. Call us if you are unable to find an appointment that suits you on-line. Our standard appointments are 15mins, so if you have a number of issues you wish to cover, please book a longer appointment with our reception team. We are pleased to provide in-person, video and phone consultations. Our wonderful Wellbeing team including our Health Improvement Practitioner, Health Coach and Awhi Ora are available provide free support you to get on track on with your life and can be booked with our reception team.
At Alert Level 3 we are being asked to maintain physical distancing, so we will be going back to doing as many consults virtually (through phone, video or email) as possible.
If you need to be seen for a face to face consult at the medical centre, please wait in your car at your appointment time. We will call you in when we are ready for you, so that we can reduce the number of people in our waiting rooms. In that regard, it will be helpful if the number of people attending the appointment with you can be kept to a minimum.
When attending our clinic, please scan in with the QR codes; one is outside our front door and another on the notice board in the main waiting room.
Please also bring along your reusable facemask if possible, or pick one up from reception as you come in.
Many of you will already have been seen in, or have noticed the "Cottage" in our back carpark. This is where we have been seeing any patients with cold or flu symptoms, and where we do our Covid swabbing. We have continued to do a number of Covid swabs each day in this way, and are grateful to our patients who have consented to the test. We expect an increased uptake in testing, so this is going to be a busy wee building over the next short while!
Video consults are through our dedicated and secure site https://swansonmed.doxy.me. This link will be sent to you via text ahead of your appointment, and can also be found on our website; www.swansonmedical.co.nz. Please click on this and arrive yourself at the time of your booked appointment. Your doctor will see you waiting there and click you through into consultation. Please check you have the latest version of Chrome or Firefox on your device.
We want you to feel supported and well cared for and to let you know we are all still here and are ready to help. We don’t want you to be worrying about your health and we want to be managing your health concerns in a timely way so PLEASE contact us as you would normally.
-If you request a script through MyIndici, please tell us which pharmacy you want it to go to. We are avoiding pick ups from the medical centre. Please allow as much time as possible for our GPs to complete your script requests. Scripts are usually available after 3pm the day after your request
If you have any questions or are unsure what to do, please call our lovely reception team on 09 833 9433, or email us on info@swansonmedical.co.nz and we will advise you.
Thank you for your patience and kindness
Arohanui and Kia Kaha
The team at Swanson Medical Centre
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After hours care (5.30pm-8am) If you are unsure about a health concern or issue, please call Healthline 0800611116. You will be able to speak to a healthcare professional and get FREE advice. We recommend our telehealth partner, CareHQ for your urgent after hours care until 10pm. From the comfort of your own home, you can meet with a fully qualified and experienced NZ General Practitioner or Nurse. Go to www.carehq.co.nz for more information. For Accident or Emergencies please attend
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09 833 9433
09 832 1206
