Lab results

How will I hear about my test results? 

When we receive your test results, your clinician will review the results and then will decide if any further action is required. Results not requiring any action will be filed with a comment from your doctor and you can see these results in your patient portal, MyIndici. 

Any results requiring action will be communicated to you by your preferred method-phone, txt (if you have agreed to this) or email. 

When any tests are ordered by your clinician, please discuss how you would like to receive the results. 

You are welcome to phone the clinic to obtain any results as well.

Core GP Services

What is family medicine about?

It is a privilege to care for you and your family.

We are about knowing you, managing your current medical conditions, diagnosing new conditions and working with you to prevent future illness.

We deal with the whole person which means we know a bit about everything to do with your health. We are also interested in the health of your family and the things that make a difference to health such as work, stress and lifestyle.

General practice is your first stop when it comes to your and your family's health. We will listen, diagnose, investigate where appropriate and treat in-house as we can, We will refer on to specialist care if necessary.

The unique aspect of general practice is our relationship with you over time. Health concerns deeply affect your experience of life and we are there to work in partnership with you during the good and bad times.

How it works...

When you enrol with a medical centre in New Zealand your health management becomes the responsibility of that medical centre. When you enrol with us and register with our PHO, Procare, we are able to provide care for low fees. Once enrolled with us, when you need an appointment just give us a ring. You can choose which Doctor you would like to see and can book directly with our Nurses for nurse consultations and services. We will endeavour to provide timely appointments. If you wish to book an appointment with a particular GP you may have  to book 1 or 2 days ahead.

During your consultation you are welcome to have whanau with you if you wish.

After hours if you need care please phone our number 833 9433 and you will reach a nurse triage service. The nurse can provide medical advice or may direct you to our after hours care - Whitecross on Lincoln Road, Henderson.

Our appointments are 15 mins long so if you think you have a number of issues to work through, please book a double appointment.

What you can expect..

You can expect compassionate, respectful and appropriate care from our team here at Swanson Medical.

You can expect we will try our best to run as close to schedule as possible while doing our best to meet each patients needs.

We hope our patients understand this and know that if you are needing the extra time, that we will take that time with you as well!